Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?
When you visit PrivateCellars.com, Google collects some basic information about your browser. Examples are things like the type of browser and operating system are you using; how long you stayed on our site; what pages you looked at. This helps us understand how visitors browse our site, so that we can make their shopping experience better. We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of information
We do not share your personal or private information with any third party companies other than, at our discretion, consultants or partners that assist our company with providing you with the best possible service, wines, pricing and fulfillment. All the information you give us is kept completely confidential and is used by us or our partners or consultants solely for order processing and shipping and marketing such as emails or direct mail.

III. Newsletter opt-out.
If you have chosen to opt in to our newsletter or marketing emails and decide to opt out, simply send an e-mail to concierge@privatecellars.com with "unsubscribe" in subject line.

IV. Consumer inquiries and privacy.
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send an email to concierge@privatecellars.com

V. Protecting your information.
All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.