Returns & Cancellations

We are happy to replace or refund you for any bottle of wine that you find unsatisfactory for any
reason. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed.

We are also unable to accept return of wine that was damaged due to adverse weather conditions
during shipment, or wine that is ordered in error.

You may cancel your membership to Private Cellars at any time. Please send an email to concierge@privatecellars.com or call us to make arrangements: 707.256.2726